OUR QUALITY GUARANTEES
Our certifications
Quality Certification
ISO 9001
We were the second firm of the sector in Spain to certificate according to the ISO 9001 in 1999.
Since then we have continued to improve, we share indicators with our clients, defining improvement objectives, working intensely to raise awareness and train our teams to achieve them.
Quality Certification
ISO 22000
Mullor was the first cleaning and hygiene firm in the Iberian Peninsula to certificate according to ISO 22,000 in 2012.
Our level of commitment with the food safety goals, process safety and the development of protocols for our workers' formation and activity is the highest.
Our safety committee regularly leads the training activity and the updating of procedures and innovation.
Quality Certification
ISO 14001
En Mullor certificamos nuestras operaciones de acuerdo con la ISO 14001 desde el año 2008.
Our integration and co-responsibility with the sustainability objectives of our clients is maximum.
Quality Certification
ISO 45001
Mullor, S.A. ha certificado su sistema de gestión de la seguridad y salud en el trabajo mediante la ISO 45001, permitiendo el impulso de las actividades preventivas, favoreciendo la complicada gestión preventiva derivada de la dispersión geográfica de los centros de trabajo y de la multiplicidad de requisitos de nuestros clientes consecuencia de la multisectorialidad de su actividad.
La integración de la actividad preventiva de Mullor, S.A. con la de nuestros clientes, nuestra alineación con sus políticas y objetivos se verán favorecidos con la implantación de este estándar.
Mullor Group, specialized in managing and carrying out facility services that, among other services, includes: cleaning, auxiliary services, technical hygiene, DDD, legionella treatments, surface treatment, maintenance and technical installations, gardening, landscaping, bases its policy on achieving maximum customer satisfaction, as a guarantee of success and continuity in the market.
The Management has as an objective of the Mullor Group, the performance of services of our specialties so that OVERCOME the expectations of our customers and stakeholders regarding:
- System control and monitoring: METHOD
- Professional sense and obsession with details: EFFECTIVENESS
- Investment and continuous improvement: INNOVATION and PROACTIVITY
- Adaptation to customer needs: FLEXIBILITY.
- A trained, motivated, positive human team, which is offered opportunities for personal and professional development: ILUSION
- Management that respects diversity and integrates disability: HUMANITY
- Protection of the environment, commitment to safety and health at work, as well as the most vulnerable people: RESPONSIBILITY
Como parte fundamental para el logro de objetivos, la Dirección General asegura los recursos necesarios para el desarrollo de un sistema de gestión según los requisitos de las normas ISO 9001, ISO 14001, ISO 45001 e ISO 22000.
Likewise, it assumes the commitments, both for the activities carried out in person or through any external collaborating company, of:
- Comply with the legal / regulatory requirements applicable to each and every one of our activities and other requirements.
- Option for working methods that contribute, with equal costs and functionality, to the greatest prevention of pollution and protection of the environment.
- Offer our workers a safe and healthy work environment for the prevention of injuries or deterioration of health. Work proactively to eliminate hazards and reduce risks related to occupational health and safety.
- Actively collaborate with sustainable development goals (SDG) and the local economy.
- Guarantee the quality and continuous improvement of our services to be a professionally competent, innovative and competitive company for our clients and economically sustainable in the short and long term for our employees.
- Actively promote a work environment that is inclusive, inclusive and respectful of differences
- Have and promote responsible social behavior both towards our own employees, subcontractors and social entities with which we collaborate, as well as with the territories in which we work.
- Lead by example, at all levels so that the Mullor Group is a human and positive organization with positive people.
It is desired to meet all these expectations based on clearly defined objectives that are reviewed periodically by the Management and the SIG Committee. In this review, the results are analyzed and new objectives are set by processes aimed at continuous improvement.
This policy is proactively communicated to all our workers and is available to the rest of the collaborators.
Barcelona, December 15, 2021
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