OUR QUALITY GUARANTEES
We were the second firm of the sector in Spain to certificate according to the ISO 9001 in 1999.
Since then we have continued to improve, we share indicators with our clients, defining improvement objectives, working intensely to raise awareness and train our teams to achieve them.
En Mullor certificamos nuestras operaciones de acuerdo con la ISO 14001 desde el año 2008.
Our integration and co-responsibility with the sustainability objectives of our clients is maximum.
Mullor was the first cleaning and hygiene firm in the Iberian Peninsula to certificate according to ISO 22,000 in 2012.
Our level of commitment with the food safety goals, process safety and the development of protocols for our workers' formation and activity is the highest.
Our safety committee regularly leads the training activity and the updating of procedures and innovation.
Mullor Group, specialized in managing and carrying out facility services that, among other services, includes: cleaning, auxiliary services, technical hygiene, DDD, legionella treatments, surface treatment, maintenance and technical installations, gardening, landscaping, bases its policy on achieving maximum customer satisfaction, as a guarantee of success and continuity in the market.
The Management has as an objective of the Mullor Group, the performance of services of our specialties so that OVERCOME the expectations of our customers and stakeholders regarding:
As a fundamental part for the achievement of objectives, the General Management ensures the necessary resources for the development of a management system according to the requirements of the ISO 9001, ISO 14001, ISO 45,001 and ISO 22000 standards.
Likewise, it assumes the commitments, both for the activities carried out in person or through any external collaborating company, of:
It is desired to meet all these expectations based on clearly defined objectives that are reviewed periodically by the Management and the SIG Committee. In this review, the results are analyzed and new objectives are set by processes aimed at continuous improvement.
This policy is proactively communicated to all our workers and is available to the rest of the collaborators.
Barcelona, December 15, 2021